Starting from 1 August 2019, the One Stop Centre Unit (OSC) of Ipoh City Council will be using an online system for plan submission. The system known as OSC 3 Plus Online System was developed by the Ministry of Housing and Local Government to enhance the effectiveness of the government delivery system, especially related to the approval of construction permits. This system will replace the OSC Online System which has been used since 2012.

Principal Submitting Persons (PSPs) or Submitting Persons (SPs) can submit their applications for Planning Permission, Earthwork Plans, Road and Drainage Plans, Building Plans, Landscape Plans and so forth through the OSC 3 Plus Online System. The system is accessible via the website